EASYCOOL Travel User Privacy Policy

Special Note

When you register and use EASYCOOL's products and services through the "EASYCOOL Mobility" mobile application, we will collect and process certain personal data from you. In keeping with our commitment to protect your personal data in a transparent manner, we would like to inform you that: - why and how we collect, use and store your personal data; - the legal basis on which your personal data is processed; - Your rights and our obligations regarding the processing of information. In this Data Privacy Policy, "personal information" means any information relating to an identifiable or identifiable natural person, as it is constantly revised and updated. An "identifiable natural person" here refers to a person who can be identified by reference to a name, identification number, location data, online identifier or one or more specific factors related to physical, physiological, genetic, psychological, economic, cultural or social identity, etc. directly or indirectly identifies a defined natural person. This data privacy policy applies to the mobile application ASKA travel products of ZHEJIANG EASYCOOL MOTORCYCLE COMPANY LIMITED (hereinafter referred to as "ASKA").

1. Your personal information

We collect personal information that you provide directly to us when you create and modify an account and when you use our products and services. The data categories involved are as follows: Basic user information: the basic information you need to provide to use our products and services. For example: user name, mobile phone number, email address, nickname, etc. Electronic identifiable information: email addresses, login details, passwords, IP addresses, logs, access times, cookies and trackers. Software installation information: In order to allow you to log in with a third-party account (such as WeChat, QQ account), we need to obtain your software installation information to determine whether you have installed an application that enables your third-party account login function. Device Information: Information related to your device. For example, hardware model, unique device identifier IMEI, device/system/platform MAC address, SIM card IMSI information, device identifier, location information, software list, Android ID, etc. Vehicle Information: Information related to your vehicle. For example, vehicle type, vehicle brand, vehicle model, vehicle warning information, breakdown, owner identification, visitor identification, breakdown time and location, cycling behavior statistics, total mileage, daily mileage, battery usage and health information, vehicle insurance, Damaged electronic components information, traffic accident information, vehicle SIM card related information, parking ground signal statistics, stolen vehicle information, and vehicle maintenance information. Geolocation information: For your driving safety, we may collect your vehicle location, mobile phone GPS location, IP address, country code and city code. Special Note: The collection and processing of geolocation information must follow the following principles: - You can cancel the geolocation function at any time; - You will be notified when geographic features are activated using certain features. Log information: information related to your use of our equipment. For example, we may collect network request information, standard system logs, crash information and other anonymous identifier technologies. This information will be stored locally and will not be sent to us unless you request it. Please note that this information is only used for problem solving, we will not save it to the server. Feedback information: With your authorization, we will collect your feedback information after the product is sold. Feedback information will include user feedback questions, such as photos, text, contact information, app version, mobile type (iOS or Android), our feedback time. User service information: For example, when you use shopping or other value-added service functions in our products and services, we may collect your transaction information and consumption records. Developer and application information: The name of the developer's main company: Shandong Aidebang Intelligent Technology Co., Ltd.;   Application name: EASYCOOL travel;

2. Legal basis and purpose of processing personal information

We will not be permitted to process your personal information if we do not have a valid legal basis to do so. Therefore, we only process your personal information where (i) we have obtained your prior consent, (ii) it is necessary for us to provide the service, (iii) it is necessary for us to pursue our legitimate interests. The main purposes for us to collect, store and process your personal information are as follows:

- to allow you to use our products and services;

- respond to customer inquiries;

- to provide authorized services;

- to identify problems and improve our products and services;

- personalization of services, in particular through advertising;

- Statistical research;

- To prevent fraudulent or criminal activity and misuse of our products and services.

3. Reception and transfer of personal information

Your personal information will not be transmitted or accessed by any third party other than EASYCOOL's authorized personnel and service providers including IT system suppliers, host suppliers, consultants, etc., for the purpose of using personal information mentioned above. Special statement: All EASYCOOL service providers are bound by data protection and confidentiality obligations to protect your personal information.

4. Storage of personal information

We will only save your personal information on the premise of completing the above information use purposes and complying with legal requirements. Special Note: Your personal data will be stored during the business relationship and used for promotional, certification and statistical purposes within the applicable statutory limitation periods.

5. Security of personal information

We have taken adequate technical organizational measures to protect your personal data against unauthorized, accidental or unlawful destruction, loss, alteration, misuse, disclosure or access, and all other unlawful processing. When implementing these protection measures, we will consider the advanced degree of technology, implementation cost, risks brought by the processing process and the essential attributes of personal information. We guarantee that all personnel who access your personal information must abide by the internal regulations and procedures related to the processing of personal information data to ensure the confidentiality of information. They are also subject to all technical organizational safeguards in place to protect your personal information. You can also email us at EASYCOOLadmin@EASYCOOLmoto.com with any questions about the security measures for your information.

6. Your rights

You have the right to review, modify, correct, restrict, delete (if necessary) your personal information. Without prejudice to the lawfulness of any processing carried out prior to the withdrawal, you have the right to withdraw your consent to process personal information where we have obtained your prior consent. You have the right to formulate guidelines for checking the use of your personal information after the fact. You have the right to file a lawsuit in a local court. To exercise the above rights, please email: EASYCOOLadmin@EASYCOOLmoto.com.

7. Specific use of this application

This mobile application may provide other users with forums, comments, blogs, message boards and similar services. If you wish to leave comments or post articles, you may need to register. If you do register and provide us with personal information during the registration process, please be assured that any such information you provide will not be shared with any third party organization unless you have expressly given your consent. PLEASE NOTE: If you post comments or articles on any forums, blogs or message boards on this mobile application, any personal information you provide in such content may be viewed by anyone browsing this site. We also provide users who visit this application the opportunity to opt-in to receive communications from us. In this case, we require the visitor's personal information such as e-mail address, telephone number, address and name. These messages will include our regular newsletters, product promotions and any other messages we think may be relevant to our visitors. You can unsubscribe by sending an email to EASYCOOLadmin@EASYCOOLmoto.com, clicking the "unsubscribe" link in any email we send you or replying to any email we send you, or following the unsubscribe instructions prompted Receive any or all communications from us. the

8. Third-party links

This mobile application may contain links to other third-party websites that are not under our control in any way. Please note: We are not responsible for the privacy practices or policies of any other sites other than our own programs when you click on any of these links. Therefore, we strongly encourage you to review the privacy policy of each website you visit, whether or not those third-party websites are linked from our own website.

9. Device permission call

In order to ensure the realization of relevant functions and the stable operation of the application, we may apply for or use relevant permissions of the device or system; We display the relevant permissions that may be applied for and used by the product through the following list, and you can manage the relevant permissions according to your actual needs;

Permission name

Permission description

Use purpose or scenario

Mandatory or not

location permissions Get an approximate (web-based) location Provide vehicle location query and surrounding store retrieval services NO
location permissions Get precise (gps) location Provide vehicle location query and surrounding store retrieval services; NO
location permissions background positioning Models that support Bluetooth unlocking can be unlocked with a mobile phone; NO
location permissions Get media file location Provide picture location grouping service; NO
storage permissions Read sd card content Provide user avatar settings, feedback, etc., upload or send pictures; NO
storage permissions modify or delete the content of sd card Provide user avatar settings, feedback, etc., upload or send pictures; NO
camera permissions Use the camera or video recording function Provide services of scanning QR codes, taking photos and uploading pictures; NO
Device Information Permission Read information such as mobile phone status and identification Identify information such as the mobile phone ID, and the push function works normally. This permission cannot monitor or obtain any of your call content and information NO

10. Third-party SDK service providers

Our platform may contain third-party SDKs or other embedded pages, applications, etc. The collection and processing of information by third parties is subject to their own privacy policy. In order to ensure your information security to the greatest extent, we will check the privacy agreements of embedded third-party SDKs, links and other services, and we recommend that you check the privacy terms of any third-party SDKs, links and other services before using them. In order to protect your legitimate rights and interests, when you find risks in services such as third-party SDKs and links, it is recommended that you immediately terminate the relevant operations and give us feedback in a timely manner. See "11. Contact Information" for feedback methods. We will share necessary data with third parties through application program interfaces (APIs) and software tool development kits (SDKs). Different versions of third-party SDKs will be different, generally including third-party account login, sharing, third-party For payment, map navigation, vendor push, statistics, etc., we will conduct strict security inspections on third parties and agree on data protection measures. Please be aware that in order to ensure that you can use the functions of the SDK to receive messages normally, on some mobile device manufacturers’ devices, the Push SDK we access may have the behavior of waking up the App to start automatically by sending a broadcast through the system. It will be carried out with your authorization and consent. If you do not obtain your consent, there will be no self-starting behavior. If you still use the EASYCOOL App through widgets (small components) of mobile device manufacturers (such as Xiaomi mobile phones), in order to realize the addition, deletion and update of widgets, the App may have the behavior of self-starting or associated starting, which is to realize the widget necessary for the function. The third SDK currently connected is as follows:

ID

SDK Name

Purpose

Collection of personal information content

Privacy Policy Link & Official Websit

0 Xiaomi PUSH SDK According to the user model, provides users with notification information push function d evice information (OAID, androidID), network type, device signal, application information (application name, application version number) Official website: https://dev.mi.com/console/appservice/push.html
Privacy Policy: https://dev.mi.com/console/doc/detail?pId=1822
1 com.dexterous.flutterlocalnotifications SDK Notification bar service, after the flutter layer receives the notification message, it forwards the message from the flutter layer to the android/IOS native device notification service center according to the user device type Device signal, application information (application name, application version number) https://github.com/MaikuB/flutter_local_notifications https://www.oppo.com/cn/service/help/640?id=640&name=%E6%9C%8D%E5%8A%A1%E6%94%BF%E7%AD%96&hdscreen=1
2 OPPOPUSH SDK Provide accurate push service Device Mac, IMEI, Android ID, IP address, device identifier, location information, software list https://www.oppo.com/cn/service/help/640?id=640&name=%E6%9C%8D%E5%8A%A1%E6%94%BF%E7%AD%96&hdscreen=1
3 VIVOPUSH SDK Provide accurate push service Device Mac, IMEI, Android ID, IP address, device identifier, location information, software list https://www.vivo.com.cn/about-vivo/privacy-policy
4 HUAWEI PUSH SDK Provide accurate push service Device Mac, IMEI, Android ID, IP address, device identifier, location information, software list https://www.huawei.com/cn/privacy-policy
5 Tencent Mobile Analytics third-party SDK statistical analysis tool Statistical Analysis Device Mac, IMEI, Android ID, IDFA, device model, device serial number and other information https://privacy.qq.com/document/priview/bdf936b2477a45ff86da57e3d988bc2b
6 Tencent Bugly SDK Provide a better user experience and help improve app crashes Android ID, device serial number, phone model, operating system and other information. https://bugly.qq.com/v2/contract
7 Alibaba Cloud Number Authentication SDK One-key login and authentication of local number Network type, device information (including IP address, device manufacturer, device model, mobile operating system, SIM card information SIM State, SIM card information ICCID) https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112211045_86198.html?spm=a2c4g.11186623.0.0.3bff4b0fCdInpH
8 Alibaba Cloud Mobile Push SDK Used to identify the push device and realize the push function to a single device Device information (device Mac, IMEI, Android ID, IP address), operator information https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112071754_83380.html?spm=a2c4g.11186623.0.0.28225ff2U8Du16
9 Youmeng statistics third-party SDK Statistical Analysis Device Mac, IMEI, Android ID, IDFA, device model and other information. https://www.umeng.com/policy
10 Tencent open platform third-party SDK Provide a better user experience QQ number, WeChat ID, mobile phone number, location, Android ID and other information. https://privacy.qq.com/policy/tencent-privacypolicy
11 Gaode Map SDK Used for map display and positioning Device information, device location information https://lbs.amap.com/pages/privacy/

11. User rights

1. Delete personal information. If you want to delete personal information, including mobile phone number, email address, ID card, order and other information, you can log out online or contact customer service by phone to submit a deletion application. We will delete or anonymize your personal information if the minimum retention period required by laws and regulations is met. Within the minimum storage period required by the above laws and regulations, we will no longer use your personal information commercially. Once the information is deleted, it cannot be restored, please proceed with caution. However, your application to delete personal information will not be subject to the minimum retention period required by laws and regulations when the following circumstances exist: (1) Collect and use your personal information in violation of laws and administrative regulations. (2) Collect and use your personal information in violation of the agreement between us.

2. Withdraw authorization. We will safeguard your right to withdraw your consent by: (1) You can turn off the corresponding device permission (including location, address book, photo, microphone, camera, notification, etc.) through the setting function of the device, and withdraw the authorization of the permission. (2) You can withdraw part of the authorization by unbinding the account, modifying personal settings, deleting relevant information, etc. If you withdraw your consent or authorization, it may cause us to be unable to continue to provide you with the services corresponding to the withdrawal of authorization. However, your withdrawal of consent or authorization will not affect the processing of personal information based on your consent before the withdrawal.

3. You have the right to obtain a copy of your personal information, and you can contact us through the customer service hotline +8619963988713.

4. Account cancellation. If your account is not currently bound to a vehicle and there is no unfinished report revision form, you can apply to cancel the registered account at any time through "My-Settings-Cancel Account". Process within the time limit of 1 day and stop providing services to you, and delete your personal information or anonymize the relevant information according to your request, because the personal information that we need to continue to retain due to legal regulations will not be used again related business activities. If you have bound a vehicle, you need to unbind the vehicle under your account first and complete all relevant reporting and revision forms before applying for account cancellation.

5. Please understand that you have the right to make the above requests to us in accordance with the law, but if your request involves one of the following circumstances, we have the right not to respond to your request in accordance with the law and inform you of the specific reasons for not responding :

  1. Related to the fulfillment of obligations stipulated by laws and regulations.
  2. Directly related to national security and national defense security.
  3. Directly related to public security, public health, and major public interests.
  4. Directly related to criminal investigation, prosecution, trial and execution of judgments.
  5. We have sufficient evidence that there may be subjective malice or abuse of rights.
  6. For the protection of your or other personal life, property and other major legal rights and interests, but it is difficult to obtain your own authorization and consent.
  7. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations.
  8. Those involving commercial secrets.

6. If you cannot access, correct, or delete your personal information through the above methods, withdraw your consent or cancel your account, or object to our non-response, you can contact us through the customer service hotline 19963988713. We will verify and deal with your feedback as soon as possible within 15 days.

12. You have the right to cancel your account

You can cancel your account in the following ways: Log in to our App, you can click "My-Settings-Account-Cancel Account." to submit a request to us to cancel your registered EASYCOOL travel account, and we will verify your personal identity information and confirm that you meet the cancellation conditions. To cancel your account. Please be aware that your act of canceling your account will result in the inability of our series of products, including but not limited to our App, to continue to provide services to you, and you will also be unable to continue to use the account. After you voluntarily cancel your account, we will stop providing you with services and delete or anonymize your personal information in strict accordance with the requirements of laws and regulations. Please note that when you contact us for account cancellation, in order to ensure safety, we may require you to provide corresponding information to prove your identity and the legitimacy of the request. We will respond to your request after receiving your feedback and verifying your identity. We do not charge for your reasonable request. We may deny requests that are unnecessarily repetitive, require excessive technical means (for example, requiring the development of new systems or fundamental changes to existing practices), pose a risk to the legitimate rights and interests of others, or are highly impractical.

13. Contact us

Soft author and APP affiliated company: ZHEJIANG EASYCOOL MOTORCYCLE COMPANY LIMITED

Email: askaadmin@askamoto.com

Address: 108#，West Road Luqiao Avenue,Luqiao District,Taizhou City,Zhejiang Province, China RPG

Tel:0086-576-89226171

Official website: http://www.easycool-tech.com/index.php/contact/index.html

APP publisher agency company: Shandong Aidebang Intelligent Technology Co., Ltd.

14. How to update the policy

If our products and/or services undergo any of the following changes, we will promptly revise this Privacy Policy accordingly: Changes in the business functions involved in our products and/or services lead to changes in the purpose, type, and use of personal information; 1. Your right to participate in the processing of personal information and how to exercise it has undergone major changes; 2. The contact information and complaint channels of our department responsible for handling your personal information security have changed; 3. Other changes that may affect the security of the user's personal information or affect the privacy rights of the user, etc. 4. After the "Privacy Policy" is revised, we will publish the latest version on our product and/or service-related interfaces and notify you by means of push notifications, so that you can keep abreast of the latest version of the "Privacy Policy". 5. Without your explicit consent, we will not reduce your rights based on this Privacy Policy. 6. Unless otherwise specified, the revised "Privacy Policy" will take effect from the date of publication.

Updated date: Dec 28, 2023